Frequently asked questions
How do I pay an hourly fee?
We accept cash, cheque, and credit/debit in person for hourly rates
How can I assure my home and property is safe/protected?
All of our employees have recieved criminal record checks to ensure that only the most trust worthy people are cleaning your home.
What should I do if something is damaged or missing from my home?
We take this topic very seriously and for this reason all our employees are well trusted and fully bonded. For more information on this topic please email firstname.lastname@example.org or give us a call at (587) 988-1285.
I was given a discount code for a clean. How do I apply it at checkout.
If one of our sales representatives gave you a discount code please enter it in the "Other Information" box uppon booking a cleaning service.
What time will my house be cleaned? I selected a date but there was no time option?
Once we recieve your booking a member of our team will review it and email you with a specific time. Once you recieve that time you can either accept the time or email us at email@example.com to request a specific time. You can also enter a specific time uppon booking by entering the time in the "Other Information" box.